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Terms & Conditions

Customer Care

Ordering

 

On Diamond Tool Zone purchases can be made 24 hours a day, 7 days a week.

We tried to make it as simple as possible for you to browse through our products and select specific products.

Please carefully check the products specifications listed. If you found a product you wish to purchase just select the quantity you need. After you made your selection, please enter the coupon code for addition discount (If the promotion coupon is available) and estimate your shipping cost.

To estimate your shipping costs please select your country and click to get a quote button. You will receive best available shipping rate to your country. Select the rate and update total, the final price will be (Grand Total) displayed on the right side of your screen.

Now review which products you chose and continue with check out process.(If you already use PAYPAL, you may also check out directly by clicking Check out with PAYPAL button)

Please follow instructions and select CHECK OUT METHOD

You can sign and create your account or proceed as a guest.

Now please provide your BILLING INFORMATION (Name, address, country, contact telephone number, etc.)

Choose the SHIPPING METHOD AND continue to PAYMENT. At the end you can also see a review of your order.

Now that you successfully placed your order, please wait until you receive a conformation. Once your package is shipped out you will receive package tracking number by e-mail.

 

If you wish to place a customized order please contact us direct and we will give you all needed information.

Payment, Pricing and Promotions

Payment, Pricing & Promotions

 

All prices displayed are in United States Dollars (USD). Displayed prices do not include the shipping costs.

Diamond Tool Zone accepts PAYPAL as the payment method. 

By ordering from our store products may be subject to import duties and taxes, which are charged once your package reaches your country. If you do incur these additional charges, you might be presented with an invoice for which you are responsible. For more information regarding your country’s custom policies, please contact your local customs office.

Occasionally we give to our respected customer additional discounts in a form of a coupon. You may receive our special coupon by email which can then be redeemed by using a coupon code. If you have a coupon code from Diamond Tool Zone, please enter the coupon code towards the end at the checkout page in the Coupon Code Field.

Privacy & Safety

Privacy & Security

 

If you use this online store, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.

 

Collection of Customer Information

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address or phone number. You may, however, visit our site anonymously.
 
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience: your information helps us better to respond to your individual needs.

- To improve our website: we strive to improve our website offerings based on the information and feedback we receive from you.

- To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.

- To process transactions: your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

- To send periodic emails: the email address you provide for order processing will only be used to send you information and updates pertaining to your order.

How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.

 

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to our web site privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or send an email notifying you of any changes.

Payment Methods
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